About Us

Built inside the Kality Customs Branch Office compound since 2015

Habela team at the Kality Customs Branch Office compound

Built Inside the System We Work Through

Habela has operated from within the Kality Customs Branch Office compound since 2015 — close to where clearance decisions are made.

Kality Customs Branch Office compound
Habela team working inside the Kality Customs Branch Office

From a Four-Person Team to a Trusted Logistics Partner

Habela Customs Clearing and Forwarding Plc started in 2015 with four professionals who understood one thing well: customs delays cost businesses money. Since then, we've grown into a full-service clearing and forwarding company — still working out of the same compound where clearance decisions happen, so nothing gets lost between filing and follow-up.

Our Mission

Ensure the safe handling of import and export cargo, delivered on time and to the right destination — with cost-effective, professional guidance throughout the process.

Our Vision

To become one of Ethiopia's most trusted and efficient customs clearing and freight forwarding companies, recognized for excellence and reliability.

Our Values

Customer satisfaction, reliability, integrity, and excellence — the four principles that shape how we handle every shipment.

By the Numbers

Steady Growth Since 2015

We started as a four-person team working out of one compound. What's below are the founding facts — swap in real performance numbers (shipments cleared, average turnaround, client retention) once you have data worth publishing.

2015

Year Founded

Started with four professionals who understood what customs delays cost businesses.

4

Founding Team Members

Grew from a small founding team into a full-service partner.

5

Core Service Categories

Clearing, forwarding, facilitation, logistics, and consultancy.

21

Individual Services Offered

From declarations to final delivery, covered under one roof.

Talk to a Clearance Specialist Today

Get a straight answer on documents, permits, and timeline — no obligation.

Cargo trucks parked at a customs clearance yard